Shipping policy
Digital Ticket Shipping Policy
All tickets sold are digital tickets. No physical tickets will be shipped.
- Delivery Method: Digital tickets are delivered via email and/or made available on our website under “Check your tickets”
- Delivery Time: Tickets are emailed the day of drawing
- No Shipping Fees: Since tickets are digital, there are no shipping or handling charges.
- Email Responsibility: Customers are responsible for providing a valid email address at checkout. Please check spam or junk folders if tickets are not received.
- Non-Delivery Issues: If you do not receive your digital tickets, contact our support team before the event so we can assist.
- No Physical Replacement: Lost or deleted digital tickets can be re-sent upon request.